Datatel Podcast Highlights IVR Payments as a Service Optimized for Authorize.Net

Businesses processing payments over the phone are under increasing pressure to protect customer data, meet strict compliance requirements, and deliver a seamless payment experience. IVR (Interactive Voice Response) Payments as a Service is helping organizations achieve these goals by automating phone payments, reducing PCI compliance scope, and improving efficiency. Datatel, a leader in IVR Payments and Secure Payment Technologies, explores these benefits in its new podcast episode: “CryptoIVR and Authorize.Net: Secure IVR Payments.”

Designed specifically to integrate with Authorize.Net, Datatel’s CryptoIVR provides businesses with a robust and cost-effective way to securely process payments 24/7 by phone. Whether through a fully automated self-service option or an Agent Assist mode that removes live agents from handling card data, organizations can protect sensitive information while offering customers a convenient, always-available payment channel.

“Businesses want a simple way to automate phone payments without exposing staff to sensitive data,” says Datatel’s Co-CEO Barnard Crespi, “Our CryptoIVR solution, optimized for Authorize.Net, makes it easy to implement secure IVR Payments quickly while reducing PCI compliance scope and costs.”

The podcast explores several key benefits of combining CryptoIVR with Authorize.Net:

• Fast Implementation: Built-in compatibility allows organizations to deploy a secure phone payment solution in days, not weeks, saving time and resources.

• Secure Payment Processing: CryptoIVR removes card data from staff environments, while Authorize.Net’s tokenization encrypts and stores payment details securely, providing double-layered protection.

• Improved Customer Experience: Customers can pay anytime through a secure IVR system or via Agent Assist, ensuring convenience and satisfaction.

• Simplified PCI Compliance: Automating phone payments and leveraging Authorize.Net’s secure platform makes it easier to meet PCI DSS requirements while reducing the compliance burden on internal teams.

• Scalability for Growth: The combined solution can support growing transaction volumes, making it suitable for both small businesses and large enterprises.

As businesses look to modernize their payment processes, the combination of Datatel’s CryptoIVR and Authorize.Net provides a proven path forward. The integration enhances security, simplifies compliance, and delivers a seamless payment experience for customers, helping organizations focus on growth while protecting financial health.

The full episode, CryptoIVR and Authorize.Net: Secure IVR Payments, is available now: https://www.datatel-systems.com/ivr-payments/authorize-net/ 

About Datatel Communications Inc

Datatel is a global provider of secure payment solutions, AI payment isolation technology, PCI-focused services, and executive advisory solutions that help organizations reduce risk, simplify compliance, and modernize payment environments with confidence.

For more than 30 years, Datatel has delivered enterprise-grade IVR Payment and transaction automation solutions designed to remove sensitive cardholder data from business environments and streamline workflows. Today, Datatel enables secure payments across voice, web, AI-driven customer interactions, and integrated software platforms while advising executive teams on payment modernization, risk reduction, and the evolving implications of AI-driven commerce.

Trusted by healthcare providers, academic institutions, government agencies, software companies, and regulated enterprises worldwide, Datatel helps organizations minimize exposure to payment data, reduce PCI scope, and align modernization initiatives across people, processes, and platforms. The result is lower operational risk, a stronger security posture, and improved efficiency.

Through structured advisory , Datatel provides leadership teams with clear visibility into their payment ecosystems identifying risk gaps, hidden vulnerabilities, operational inefficiencies, and modernization opportunities to ensure today’s decisions remain resilient as commerce evolves.

As a PCI Level 1 Service Provider and PCI SSC Associate Participating Organization, Datatel maintains the highest standards of payment security and actively contributes to advancing global compliance frameworks.

Datatel remains focused on delivering secure, scalable payment infrastructure and executive advisory services that support long-term operational resilience, responsible growth, and the future of AI enabled digital commerce.

At Datatel, we are also actively engaged in our communities. Webelieve that a society that shortchanges its youngest and most vulnerable members forfeits its own future, and as part ofthis core belief, we work as a team to support those in need and help them overcome challenges, contributing to a brighter future for all for generations to come.