Datatel Communications Inc., a leader in IVR Payments and Payment Technology for over 20 years, announced today, the release of new Pay-By-Phone IVR Payment plans, designed exclusively for Medical Practices.
Datatel’s Pay-By-Phone for Medical Practices offers healthcare providers a cost-effective way to process patient payments over the telephone, thus decreasing operational costs, reducing administrative and billing loads, and improving invoice-to-cash time; not to mention meeting PCI and HIPAA compliance requirements.
With Datatel’s Pay-By-Phone technology, patients can initiate a payment experience, that is even quicker and more secure than speaking to a live staff member, all from a landline or mobile phone; 24/7.
For medical practices, it can significantly reduce operational costs by shifting tasks from higher-cost staff to automation. Additionally, providers can handle multiple payment calls concurrently, which allows for reduced wait times for staff handling other patient inquiries
As a PCI-compliant solution, healthcare providers can improve their practice’s current security posture by addressing the many security requirements mandated by the PCI Security Standards Council and HIPAA.
Datatel’s Pay-By-Phone solution works with most major payment gateways and processors allowing healthcare providers to implement 24/7 Pay-By-Phone with little effort.
For more on how Datatel adds value to medical practices go to: https://www.datatel-systems.com/Articles/IVR-Payments-for-medical-practices-the-basics.aspx
About Datatel Communications Inc
Datatel is a global provider of secure payment solutions, AI payment isolation technology, PCI-focused services, and executive advisory solutions that help organizations reduce risk, simplify compliance, and modernize payment environments with confidence.
For more than 30 years, Datatel has delivered enterprise-grade IVR Payment and transaction automation solutions designed to remove sensitive cardholder data from business environments and streamline workflows. Today, Datatel enables secure payments across voice, web, AI-driven customer interactions, and integrated software platforms while advising executive teams on payment modernization, risk reduction, and the evolving implications of AI-driven commerce.
Trusted by healthcare providers, financial institutions, government agencies, software companies, and enterprises worldwide, Datatel helps organizations minimize exposure to payment data, reduce PCI scope, and align modernization initiatives across people, processes, and platforms. The result is lower operational risk, a stronger security posture, and improved efficiency.
Through structured advisory , Datatel provides leadership teams with clear visibility into their payment ecosystems identifying risk gaps, hidden vulnerabilities, operational inefficiencies, and modernization opportunities to ensure today’s decisions remain resilient as commerce evolves.
As a PCI Level 1 Service Provider and PCI SSC Associate Participating Organization, Datatel maintains the highest standards of payment security and actively contributes to advancing global compliance frameworks.
Datatel remains focused on delivering secure, scalable payment infrastructure and executive advisory services that support long-term operational resilience, responsible growth, and the future of AI enabled digital commerce.
At Datatel, we are also actively engaged in our communities. Webelieve that a society that shortchanges its youngest and most vulnerable members forfeits its own future, and as part ofthis core belief, we work as a team to support those in need and help them overcome challenges, contributing to a brighter future for all for generations to come.
