Datatel Communications Inc. / Datatel Inc. in Canada, a leading provider of innovative payment solutions, is thrilled to announce the release of Datatel CryptoIVR Plus, IVR Payments, a feature-rich automated service that revolutionizes phone payments. This cutting-edge solution offers customers the convenience of 24/7 self-serve credit card payments over the phone (IVR Payments) while ensuring maximum security, automation, and optimization for businesses.
With Datatel CryptoIVR Plus, businesses can now eliminate the risks and efforts associated with staff handling cardholder information during payment calls. By incorporating this state-of-the-art technology, companies can enjoy a secure, professional, and PCI-compliant service that seamlessly connects with their existing merchant accounts.
Key Features of CryptoIVRPlus:
1. More payment collection options: Customers can make payments by phone anytime, enabling businesses to offer round-the-clock payment convenience.
2. Eliminates manual handling of sensitive data: The solution eliminates the need for staff to handle payment calls and credit card details, reducing the risk of human error and enhancing data security.
3. Seamless data exchange: CryptoIVR Plus integrates with your existing business systems via Secure File Transfer Protocol (SFTP), ensuring efficient data exchange and synchronization.
4. Simplified processing: By connecting with the business existing merchant account, CryptoIVR Plus streamlines payment processing, making it quick and hassle-free for both businesses and customers.
5. Uncompromising security: Built with encrypted payment technology, Datatel CryptoIVR Plus ensures the highest level of security for sensitive customer data. It is certified as a PCI DSS Level 1 Service Provider, meeting the industry’s most stringent security standards.
6. Enhanced customer satisfaction: Paying is made quick, easy, and secure with CryptoIVR Plus, maximizing customer satisfaction and boosting their trust in the payment process.
7. Automation at its best: The solution automates balance presentment and customer account number validation, reducing manual intervention and enhancing operational efficiency.
8. Customized branding: Professional studio-recorded messaging in CryptoIVR Plus is tailored to reflect your business’s brand identity, providing a personalized experience for your customers.
9. Enterprise-grade service: Backed by Datatel’s industry-leading Service Level Agreement (SLA), CryptoIVR Plus ensures a reliable and high-performance solution for businesses of all sizes.
10. Seamless integration: Automate payment reporting to your existing business systems, saving time and effort in manual reconciliation. Additionally, an online reporting portal and email payment notifications keep you informed of transaction activities.
11. Rapid implementation: Datatel understands the need for speed. With CryptoIVR Plus, businesses can experience a swift and hassle-free implementation process, enabling them to start accepting phone payments quickly.
12. Flexible service options: CryptoIVR Plus offers a month-to-month service with no long-term commitments, allowing businesses to adjust their subscription as needed.
13. Language versatility: CryptoIVR Plus provides the option to add Spanish Language Services, thereby enabling businesses to cater to a broader customer base.
“We are excited to introduce Datatel CryptoIVR Plus to businesses seeking a secure, automated, and optimized solution for phone payments,” said Barnard Crespi, Co-CEO of Datatel. “With CryptoIVR Plus, businesses can streamline their payment processes, enhance data security, and provide exceptional customer experiences. We are confident that this innovative solution will help businesses thrive in today’s fast-paced digital landscape.”
For more information about Datatel CryptoIVR Plus and its features, please visit the Datatel web site: https://www.datatel-systems.com
About Datatel Communications Inc
Datatel is a global provider of secure payment solutions, AI payment isolation technology, PCI-focused services, and executive advisory solutions that help organizations reduce risk, simplify compliance, and modernize payment environments with confidence.
For more than 30 years, Datatel has delivered enterprise-grade IVR Payment and transaction automation solutions designed to remove sensitive cardholder data from business environments and streamline workflows. Today, Datatel enables secure payments across voice, web, AI-driven customer interactions, and integrated software platforms while advising executive teams on payment modernization, risk reduction, and the evolving implications of AI-driven commerce.
Trusted by healthcare providers, academic institutions, government agencies, software companies, and regulated enterprises worldwide, Datatel helps organizations minimize exposure to payment data, reduce PCI scope, and align modernization initiatives across people, processes, and platforms. The result is lower operational risk, a stronger security posture, and improved efficiency.
Through structured advisory , Datatel provides leadership teams with clear visibility into their payment ecosystems identifying risk gaps, hidden vulnerabilities, operational inefficiencies, and modernization opportunities to ensure today’s decisions remain resilient as commerce evolves.
As a PCI Level 1 Service Provider and PCI SSC Associate Participating Organization, Datatel maintains the highest standards of payment security and actively contributes to advancing global compliance frameworks.
Datatel remains focused on delivering secure, scalable payment infrastructure and executive advisory services that support long-term operational resilience, responsible growth, and the future of AI enabled digital commerce.
At Datatel, we are also actively engaged in our communities. Webelieve that a society that shortchanges its youngest and most vulnerable members forfeits its own future, and as part ofthis core belief, we work as a team to support those in need and help them overcome challenges, contributing to a brighter future for all for generations to come.
