Pack Health and National Multiple Sclerosis Society Announce Partnership to Support Patients with MS

Leading patient engagement platform Pack Health and the National Multiple Sclerosis Society today announced their partnership to optimize and implement a patient-centered digital health coaching program for patients with multiple sclerosis (MS). Pack Health aims to apply learnings from the collaboration with the National MS Society to the enhancement of their existing programming designed to support individuals living with MS and deliver meaningful outcomes.

MS is an unpredictable, often disabling disease of the central nervous system that interrupts the flow of information within the brain, and between the brain and body. Symptoms range from numbness and tingling to blindness and paralysis. No two individuals will experience the disease in the same way.

Patients with MS often feel overwhelmed and need support. The complexity of the disease also magnifies challenges for those in underserved communities. Addressing social determinants of health is critical for improving health and reducing longstanding disparities in health and health care for individuals living with MS.

“We are proud to partner with Pack Health to expand quality dedicated support for people who live with MS,” said Elaine Liserio, National MS Society, AVP of Educational Programing & Resources. “Together we can make greater impact on the nearly 1 million people living with MS in our country regardless of geography, disease progression, and other disparities.”

Pack Health helps patients create sustainable changes in health behaviors to close gaps in care, increase quality of life, and improve outcomes. Upon sign up, Pack Health members are matched with a personal Health Advisor who provides one-on-one support through phone calls, texts, and emails. Over the duration of the program, Pack Health members learn tangible, achievable methods to improve condition self-management, while receiving ongoing resources to help them overcome barriers caused by social determinants of health.

National MS Society clinical experts have reviewed Pack Health’s MS program to ensure it effectively serves the needs of the MS community. Pack Health’s MS program has demonstrated notable outcomes, including increased physical activity, reduction in MS relapse, and significant impact on both behavioral and psychosocial outcomes in those living with MS.

“We are thrilled to expand our partnership with the National Multiple Sclerosis Society to extend patient-centered, evidence-based support for individuals living with MS,” says Megan Martin, MPH, Director of Strategic Partnerships, Pack Health. “We look forward to providing meaningful support to individuals with MS, as well as addressing social determinants of health to drive the equitable delivery of care and support.”

About the National Multiple Sclerosis Society

The Society mobilizes people and resources so that everyone affected by multiple sclerosis can live their best lives as we stop MS in its tracks, restore what has been lost and end MS forever. Through its comprehensive nationwide network of services, the Society is focused on helping people affected by MS connect to the people, information and resources needed to live their best lives. We are united in our collective power to do something about MS now and end this disease forever. Learn more at nationalMSsociety.org or 1-800-344-4867.

About Pack Health

Pack Health is an evidence-based patient engagement platform that helps change health behaviors to close gaps in care and improve outcomes. Pack Health comprehensively addresses chronic conditions, comorbidities, social determinants, and barriers. The model is proven to drive results across industries, including life sciences, health plans, and research. For more information, visit www.packhealth.com.

In 2022, Pack Health was acquired by Quest Diagnostics, the nation’s leading provider of diagnostic information services. Pack Health is part of Quest’s Extended Care portfolio of services designed to facilitate access to care beyond traditional healthcare settings. Quest annually serves one in three adult Americans and half the physicians and hospitals in the United States.

Pack Health is intended to be an aid for people to gain insights into ways to help improve their general health and well-being.

Learn more at https://www.packhealth.com/.

Contact: Brittney Vigna, Director of Marketing, Pack Health, brittney@packhealth.com