Support Llama, a Boulder, CO based company, provides customer support as a service that is now offering pro bono services to the healthcare and non-profit industries in the wake of COVID-19. They have already been working with several different University-backed COVID-19 initiatives around the country.
Doctors’ offices, urgent care clinics, and health-focused non-profits have been overwhelmed by phone calls and emails over the past few weeks. Many clinics and organizations are not prepared to setup remote support at such short notice. Support Llama has a highly trained remote staff ready to offer support for organizations, patients and clients free of charge. Support Llama is also one of the only customer support as a service startups that have HIPPA compliant support agents, to assist with the healthcare industry.
“The phone call wait times have been growing and this appears to be only the beginning of the pandemic. Patients and clients need support and reassurance now more than ever”, said Z Popov one of the founders of Support Llama.
“As a remote-based team that has HIPPA compliant support agents we believe Support Llama is uniquely positioned to provide outsourced customer support in the current stressful climate.”, stated Cody Yurk who is a co-founder at the company.
Support Llama stated they are offering free of charge outsourced customer support to all companies on the front lines of the COVID-19 crisis. Please reach out via our website supportllama.com if you or your companies could use our help providing patient and customer support at this time.
About Support Llama
We provide 24/7 customer support as a service to let you focus on your passion. Support Llama provides phone, email, ticket, and live chat support. We treat your customers like they’re our family.
