Brief Overview:
Covid-19 updates for Traverse Bay Farms customers
- The Traverse Bay Farms warehouse and shipping centers are open for business. We are shipping orders daily for all of our products.
- Our customer service and support teams are currently working from home and continue to take your phone orders. Online orders can be made from our website.
- The two corporate retail stores located in Elk Rapids, Michigan and Bellaire, Michigan are offering local curbside pick-up only.
- Traverse Bay Farms has never imported cherry juice concentrate, dried cherries or fresh cherries from China, Italy, Turkey or Poland. In addition, we use as much locally grown produce in our products as possible.
Detailed Summary:
What we are doing in our warehouse and shipping department:
- Being in the food business, we are following the same stringent sanitation and cleanliness guidelines as we have since we opened our doors nearly 20 years ago.
- We have installed additional hand sanitizer stations and regularly wipe all door handles, light switches, etc. throughout the day.
- To further ensure the safety of our customers and employees we have implemented social distancing guidelines and encourage safe spacing.
- We have implemented the “One Person per Order Rule“. This means a single employee is responsible for packing all items for each order.
What we are doing with daily shipments
- All orders received via phone or website before 12:00PM EST Monday – Friday are shipped the same day. Friday afternoon and weekend orders are shipped on the following Monday.
How we are caring for our team
- We are allowing team members to work from home whenever possible.
- Our teams are working in shifts, so few people are in the same space at the same time.
About Traverse Bay Farms/Fruit Advantage:
Traverse Bay Farms / Fruit Advantage has products distributed in over five countries across the globe and 42 States domestically in the United States.
For more information about Traverse Bay Farms/ Fruit Advantage and their products, visit their site at www.traversebayfarms.com or www.fruitadvantage.com and view the blog section.
About Traverse Bay Farms / Fruit Advantage
Traverse Bay Farms – America’s #1 award-winning superfruit brand – Inspired by Northern Michigan, recognized with 38+ national food awards for flavor and quality. Family-owned in Northern Michigan, we provide fruit-forward gourmet foods and wellness products using as much Michigan-grown fruit as possible—USA cherries.
Our lineup features fruit salsas, fruit barbecue sauces, no-added-sugar dried cherries and blueberries, and our renowned tart cherry juice concentrate—bottled in glass and backed by the industry’s first and only sediment-free guarantee. We also publish educational resources to help customers enjoy healthy lifestyles, understand the science behind cherries and other superfruits.
About Fruit Advantage
Fruit Advantage®, our sister brand, offers fruit-based supplements formulated to support everyday wellness. Offerings include tart cherry, wild blueberry, and pomegranate capsules. Cherry Prime
- 38+ national food awards
- Glass-bottled cherry juice with a sediment-free guarantee
- As much Michigan-grown fruit as possible; USA-grown ingredients
- Two year-round retail stores in Bellaire and Elk Rapids, Michigan
- 24/7 live phone customer service: 1-877-746-7477
Learn more at TraverseBayFarms.com.
