Datatel’s IVR Pay-by-Phone Provides Medical Practices With Secure and Quick way to Deploy 24/7 Patient Payments By Phone

Datatel Communications Inc., a leader in IVR Payments and Payment Technology for over 20 years, announced today, the release of new Pay-By-Phone IVR Payment plans, designed exclusively for Medical Practices.

Datatel’s Pay-By-Phone for Medical Practices offers healthcare providers a cost-effective way to process patient payments over the telephone, thus decreasing operational costs, reducing administrative and billing loads, and improving invoice-to-cash time; not to mention meeting PCI and HIPAA compliance requirements.

With Datatel’s Pay-By-Phone technology, patients can initiate a payment experience, that is even quicker and more secure than speaking to a live staff member, all from a landline or mobile phone; 24/7.

For medical practices, it can significantly reduce operational costs by shifting tasks from higher-cost staff to automation. Additionally, providers can handle multiple payment calls concurrently, which allows for reduced wait times for staff handling other patient inquiries

As a PCI-compliant solution, healthcare providers can improve their practice’s current security posture by addressing the many security requirements mandated by the PCI Security Standards Council and HIPAA.

Datatel’s Pay-By-Phone solution works with most major payment gateways and processors allowing healthcare providers to implement 24/7 Pay-By-Phone with little effort.

For more on how Datatel adds value to medical practices go to: https://www.datatel-systems.com/Articles/IVR-Payments-for-medical-practices-the-basics.aspx