Frequently asked questions
Straight answers, no marketing fluff.
Distribution & process
Most releases are reviewed and distributed within a few hours during business hours. Releases submitted on weekends or holidays will be processed the next business day. You'll receive an email when distribution starts and another when it's complete, along with a PDF pickup report listing every outlet that picked it up.
Writing & content
You write it, or have someone on your team write it — we don't write releases for customers. If you don't have anyone in-house who can write it, hiring a freelance writer through a site like Upwork or Fiverr is a good option. We handle formatting and structure, so your release is ready to distribute once it's submitted.
Pricing, billing & refunds
Basic ($74.99) distributes your release to 300+ news websites, submits it to Google News, and publishes it on DigitalJournal.com — plus a PDF coverage report and branded newsroom. US National ($419.99) includes everything in Basic, plus distribution to Yahoo Finance, MarketWatch, and the PRNewswire/Cision network, reaching 400+ sites in total. Subscriptions are also available for both tiers — Basic from $69.99/month and US National from $399.99/month — with multiple branded newsrooms included.
Still have a question?
Email us at help@prunderground.com or use the contact form. We reply within 24 hours on business days.
Contact us