Headliner Labs Launches Unique Chatbots for BOXYCHARM’s Beauty Box Subscription Service

Visitors to the BOXYCHARM Facebook page will receive a new level of personalized sales assistance thanks to intelligent and engaging chatbots for Messenger designed by Headliner Labs, a New York City software platform company the specializes in e-commerce chatbots.

Powered by Headliner Labs, BOXYCHARM’s unique digital bot for Messenger will engage site visitors in a casual conversation in order to learn more about their beauty product preferences and identify the most suitable monthly beauty box plan for them.  The specialized chatbot offers customers several features, including members-only product updates, a curated selection of beauty items and digital help in selecting the best beauty box subscription service, based on information gleaned during interaction with the Messenger bot.

“We are excited about engaging our customers with this incredibly robust new tool,” said Joe Martin, CEO of BOXYCHARM. “They’ll be able to explore the complete range of quality cosmetic and other body care products we offer each month – and we’ll be able to learn more about their specific tastes and preferences in our beauty applications.”

“Up until now, ecommerce sites have been missing a critical element of the traditional retail experience,” says Caroline Klatt, co-founder and CEO of Headliner Labs. “And that’s the guidance that a professional sales assistant can provide.  Headliner Labs is changing all that. Our Messenger chatbots use artificial intelligence, rather than traditional decision tree scripts, which allows them to respond to customer requests in a revolutionary way, accurately guiding them to the information, product choices or specific service they’re looking for.”

To try out the chatbot Messenger, visit BOXYCHARM’s Facebook page.

BOXYCHARM is an online beauty subscription that surprises subscribers each month with 4-5 full-size and luxury-size products from popular and upcoming beauty brands.