MobiChord Recognized in Gartner 2020 Market Guide for Telecom Expense Management Services

MobiChord, a leading technology expense management (TEM) software provider, built natively on the ServiceNow platform announces its inclusion in Gartner’s 2020 Market Guide for Telecom Expense Management Services.

Gartner, the world’s leading research and advisory company, releases an annual market guide for TEM Services to help enterprise business leaders make decisions in evaluating TEM Vendors to fit their organization’s needs. It also serves as insight to fully understand the challenges, trends, and opportunities of the TEM market.

“We’re humbled to be recognized in the guide and are grateful to our amazing customers and employees that made it possible.”, said Herbert Uhl, CEO and Co-Founder at MobiChord. “This accomplishment is further evidence our unique approach to TEM is disrupting industry incumbents and providing tremendous value to our customers.

Here are a few key findings found in the Market Guide:

• Through the COVID-19 outbreak, and as organizations try to recover from the 2020 economic disruption caused by the global pandemic, enterprises are looking to cut hard costs, reducing like-for-like spend. Going forward, this – will also add focus on softer cost savings for process improvements and keeping inventories up to date.

• Clients expect pre-integrated capabilities with leading IT service management (ITSM), general ledger (GL), accounts payable (AP), ERP and unified endpoint management (UEM) systems, and the use of APIs is expected. This will enable seamless workflows and data flow, internal chargeback allocations, and inventory classification by user, person, estate or even individual.

Gartner, “Market Guide for Telecom Expense Management Services” [Katja Ruud, Pablo Arriandiaga, Lisa Unden-Farboud, Bill Menezes], [14 October 2020].