Datatel Podcast Highlights IVR Payments as a Service Optimized for Authorize.Net

Businesses processing payments over the phone are under increasing pressure to protect customer data, meet strict compliance requirements, and deliver a seamless payment experience. IVR (Interactive Voice Response) Payments as a Service is helping organizations achieve these goals by automating phone payments, reducing PCI compliance scope, and improving efficiency. Datatel, a leader in IVR Payments and Secure Payment Technologies, explores these benefits in its new podcast episode: “CryptoIVR™ and Authorize.Net: Secure IVR Payments.”

Designed specifically to integrate with Authorize.Net, Datatel’s CryptoIVR™ provides businesses with a robust and cost-effective way to securely process payments 24/7 by phone. Whether through a fully automated self-service option or an Agent Assist mode that removes live agents from handling card data, organizations can protect sensitive information while offering customers a convenient, always-available payment channel.

“Businesses want a simple way to automate phone payments without exposing staff to sensitive data,” says Datatel’s Co-CEO Barnard Crespi, “Our CryptoIVR™ solution, optimized for Authorize.Net, makes it easy to implement secure IVR Payments quickly while reducing PCI compliance scope and costs.”

The podcast explores several key benefits of combining CryptoIVR™ with Authorize.Net:

• Fast Implementation: Built-in compatibility allows organizations to deploy a secure phone payment solution in days, not weeks, saving time and resources.

• Secure Payment Processing: CryptoIVR™ removes card data from staff environments, while Authorize.Net’s tokenization encrypts and stores payment details securely, providing double-layered protection.

• Improved Customer Experience: Customers can pay anytime through a secure IVR system or via Agent Assist, ensuring convenience and satisfaction.

• Simplified PCI Compliance: Automating phone payments and leveraging Authorize.Net’s secure platform makes it easier to meet PCI DSS requirements while reducing the compliance burden on internal teams.

• Scalability for Growth: The combined solution can support growing transaction volumes, making it suitable for both small businesses and large enterprises.

As businesses look to modernize their payment processes, the combination of Datatel’s CryptoIVR™ and Authorize.Net provides a proven path forward. The integration enhances security, simplifies compliance, and delivers a seamless payment experience for customers, helping organizations focus on growth while protecting financial health.

The full episode, CryptoIVR™ and Authorize.Net: Secure IVR Payments, is available now: https://www.datatel-systems.com/ivr-payments/authorize-net/ 

About Datatel Communications Inc

Working For Your Success!

At Datatel, we empower businesses to de-risk their payment processes, helping them focus on being more agile, profitable, secure and successful. By leveraging our cutting-edge payment software solutions and PCI-focused services Datatel helps businesses significantly reduce the inherent vulnerabilities of handling credit card data by ensuring efficient operations, meeting payment card industry security requirements, and enabling them to focus on growth and their customers.

As a PCI Level 1 Service Provider and PCI SSC Associate Participating Organization, we are committed to safeguarding our customers payment ecosystems and advocating for payment security standards globally.

Twenty-seven years ago, we launched Datatel with the vision of delivering innovative interactive voice response and business process automation solutions to enterprises. As we evolved and grew, our focus homed in on secure payment software and secure phone payment solutions to help our clients achieve greater efficiencies and future proof their operations.

Datatel’s IVR Payments, Payment Technology, and transaction automation solutions are employed globally by thousands of businesses, healthcare providers, academic institutions, government, software companies, and service providers.

At Datatel, we believe that a society that shortchanges its youngest and most vulnerable members is one that forfeits its own future. With that in mind, Datatel is involved with our community, working as a team to provide those who are in need with the support that will help them overcome their challenges, resulting in a brighter future for all of us and for generations to come

Our success comes from investing in our people, our customers, our partners, and technology. With a focus on innovation and security, we have arrived at a service delivery model that guarantees our customers’ satisfaction.