Brightlink Sheds Light on the Importance of Unified Communications in the Average American Business

In order for companies to grow large and successful, they must sell a valuable product or service – one that solves a common problem, for example – at a fair price. Though it seems simple, managing such a business is actually quite complex. The larger a company grows, the higher the call volume, so communications solutions are critical. Brightlink, a leading provider of cloud-based communication platforms, believes that unified communications (UC) is the way forward for all enterprises across the nation.

In today’s high-tech day and age, many companies rely on various tools and products – including applications and software – to stay connected. Many rely on numerous programs and applications for this purpose; they are designed to link together to provide a seamless communication experience, but each one must be purchased, installed, and maintained separately for every user. This is where UC comes into play. It allows each user to access his or her secure communication system from any device anywhere in the world as long as an internet connection is available. Even across thousands upon thousands of employees, communication remains simple, affordable, and unified.

To put it simply, UC exists to make communication and collaboration far less complex. Companies that choose the right UC platform for their needs enjoy a wide variety of benefits, including:

• Improved Productivity – When companies provide their employees with a quality UC platform, those employees can connect in any way they feel comfortable. This is especially beneficial for remote workers who need fast, simple, and secure access to communications tools in order to do their jobs, whether that involves providing stellar customer service or collaborating with others in their departments.
• Affordability – A cloud-based UC system has far fewer initial expenses than a traditional licensing structure. With UC, companies simply choose the product that best suits their needs, and each user can download and install the platform on his or her devices. It’s easy to add and remove users as needed without additional costs, as well, which makes it the perfect solution for even the largest companies.
• Better Performance – UC gives employees everything they need to communicate with each other and with clients or customers instantly, so they are better equipped to resolve any issues that may arise. It also allows for communication and collaboration from anywhere, which gives remote workers the tools they need to do their best, even at home or on the go.
• User-Friendly Experience – Employees who can access the programs and resources they need to do their jobs from a simple, user-friendly dashboard are happier in the long run. In fact, UC may even reduce turnover rates by giving your employees the ability to choose how, where, and when they work.

To learn more about cloud-based UC solutions that can positively impact your business, visit Brightlink’s website today. You can also contact them at 1-888-871-4575 or send an email to sales@brightlink.com for more information. You can even request a demo to see the benefits Brightlink’s cloud-based UC solutions can bring to your business.

About Brightlink: Brightlink is headquartered in Atlanta, Georgia and provides a wide array of communications and technology solutions designed to improve businesses of all sizes. The company was founded in 2009 and is behind more than 35 billion communications interactions every year around the world. Brightlink offers voice, messaging, cloud-based communications platforms, and analytics with outstanding customer support 24 hours a day, seven days a week.