Brightlink’s PBXCloud Allows Businesses of All Sizes to Make Calls from Anywhere
Businesses of all sizes can benefit from Brightlink PBXCloud, a premier VoIP telephone service from Brightlink.
Atlanta, GA (PRUnderground) April 24th, 2020
For decades, businesses around the world relied on traditional landline telephone service for communication with customers and coworkers. Today, however, VoIP (Voice over Internet Protocol) telephone service has proven itself superior in a number of ways. Brightlink’s PBXCloud is a cloud-based VoIP telephone system with a user-friendly design that is currently helping businesses of all sizes save time and money.
PBX stands for Private Branch Exchange, and it allows businesses access to secure communication. With PBXCloud from Brightlink, businesses can enjoy numerous benefits that only VoIP can offer:
- Scalability: PBXCloud makes it easy for companies to add telephone numbers, even without a physical phone attached to each one. Rather than installing large, cumbersome equipment in a phone closet and buying phones for each new department or employee, adding lines is as simple as a few clicks or a telephone call.
- Time Savings: Installing multiple lines can take time but adding more lines with VoIP is quick and easy. There’s no need to wait through multiple installs to increase capacity. What’s more, VoIP allows companies to manage their communications through a single dashboard that is accessible from a desktop, tablet, or mobile phone.
- Cost Savings: The cost associated with on-premises PBX equipment can be extraordinary, and the monthly usage and line fees can add up quickly, too. With traditional phone service, each of these items are billed separately, complete with taxes, fees, and surcharges; with VoIP, you pay one fee per user which covers the user’s line, their usage, and a whole slew of features, making it possible to save thousands of dollars every year depending on the size of the business. There’s no huge initial investment in on-premises PBX equipment with VoIP, either, which saves even more.
Brightlink’s PBXCloud solution comes with all the features companies need to manage their communications. These include things like numerous queue options for improving processes, call routing options, call recording, an easy-to-use auto attendant feature, and voicemail-to-email options. Businesses can utilize PBXCloud features like CRM integration, instant messaging, various rule-based routing options, and paging support to improve the service they provide to their clients and customers.
The solution is also available on-the-go with iOS and Android applications, enabling the mobility of your workforce. Your employees can communicate from anywhere in the world without any additional equipment necessary. With the web phone application, it is possible to make calls from a laptop computer and enjoy many of the same features as a traditional telephone. This allows call center employees to work remotely and ensures that all departments within a company remain in close contact.
The entire PBX is completely customizable; the interface can be customized with company logos, colors, and more. The multi-tenant platform is perfect for managing communications across several locations, and the multi-device design allows users to make and receive calls from the number of their choice, check their voicemails, see which other users are online, and even send text messages from anywhere. To track performance, full reports that include SLA management, queue performance, and individual agent performance are available, as well.
To learn more about Brightlink’s PBXCloud telephone communication solution, visit their website or contact them at 1-833-PBX4ALL (1-833-729-4255). You can also email the Brightlink team at email@example.com or request a quote.
About the Company: Brightlink, headquartered in Atlanta, Georgia, has provided top-notch communications services to businesses nationwide since 2009. Their leading communications platform offers voice and messaging as well as cloud-based solutions and in-depth analytics. PBXCloud, one of the company’s flagship systems, was designed for businesses of all sizes, ranging from startups to corporate enterprises. Brightlink powers more than 35 billion calls and texts each year and offers some of the industry’s best customer support. For more information please visit https://www.brightlink.com.