COPAN and ToolsGroup Create an AI-Driven Supply Chain to Fight COVID-19

Industry: Apps & Software

A joint initiative focused on guaranteeing the availability of testing swabs through machine learning-powered demand modeling and forecasting

MILAN and BOSTON (PRUnderground) July 21st, 2020

ToolsGroup, a global leader in supply chain planning software, and COPAN Group, the world leader in the production of pre-analytics and bacteriology swabs, viral transport media, and systems for molecular biology, announced today a joint initiative to fight the COVID-19 pandemic.

COPAN will implement ToolsGroup’s machine learning-augmented supply chain planning software to guarantee the availability of critical products like specimen collection devices. ToolsGroup will contribute a significant portion of the revenues from this project to the purchase of swabs, to be donated to regions with the most critical needs.

The COVID-19 outbreak sent requests for viral sample collection kits surging, challenging COPAN with unprecedented demand spikes and variability. COPAN needed to optimize the end-to-end supply chain to meet demand from national and international markets and plan its production capacity growth.

ToolsGroup Service Optimizer 99+ (SO99+) supply chain planning software allows companies to capture unprecedented demand shifts, instantly correct stock imbalances and optimize inventory and service levels in every link of the supply chain. Machine learning automation will enable COPAN to monitor the influence of external causal factors and automatically and continuously fine-tune short-term forecasts to react quickly to demand shifts.

“In this global pandemic, we are working tirelessly to provide the specimen collection kits, in Italy and wherever they are needed,” said Stefania Triva, president of the COPAN Group. “Guaranteeing our products’ availability in this crisis is a high priority: we chose ToolsGroup’s advanced planning technology to help us anticipate and meet future demand.”

“With a crisis like COVID-19, planning for the usual is impossible,” added Joseph Shamir, CEO of ToolsGroup. “ToolsGroup is focused on helping companies be ready for anything–even the drastic demand shifts of a pandemic. We’re proud to partner with COPAN to fight the spread of COVID-19, and to donate a significant part of the revenue from this joint project to the purchase of COPAN swabs to arrest a further diffusion of the virus in the hardest-hit areas.”


COPAN is dedicated to developing and providing high quality and cutting-edge biological sample collection products for infectious diseases, human genomics, environmental and forensic applications, along with automated workflow solutions.

Decades of experience and leadership in the pre-analytics field resulted in the development of numerous solutions tailored to fit any need: our patented products FLOQSwabs®, eSwab® and LBM® already revolutionized the collection and transport processes and our modular lab automation systems, WASP® and WASPLab®, eased healthcare professionals workflow.

Today COPAN is still eager to continue this innovation, providing quality products, customized services, and prime solutions to improve the health and wellness of patients. For more information, visit

About ToolsGroup

ToolsGroup is how organizations improve product availability while right-sizing inventory, no matter how complex their supply chain is or how much demand changes. In a world that rarely follows the rules, our retail and supply chain planning suite optimizes and automates supply chains from production to purchase, enabling manufacturers, distributors and retailers to be ready for anything. That’s why global leaders like Absolut, BP and Harley-Davidson rely on us year after year. For more information, follow ToolsGroup on LinkedIn, Twitter, YouTube, or visit

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