Datatel a leader in IVR Payments and Payment Technology Released How to Optimize Your IVR Payment System for Customer Experience & Efficiency
Industry: Technology
The newly released resources include articles that help businesses Optimize their IVR Payments for customer experience and Efficiency and a complete guide to help businesses get their IVR Payments (Pay-By-Phone) solution off the ground quickly, efficiently, and smoothly.
Miami, FL (PRUnderground) December 14th, 2022
Datatel Communications Inc. and Datatel Inc. (in Canada), a leader in IVR Payments and Payment Technology for over 20 years is pleased to announce the release today of new resources designed to help businesses Optimize their IVR Payment System for Customer Experience & Efficiency.
Datatel helps businesses to successfully execute their PCI-compliant IVR Payment strategy while creating the ideal caller payment experience for their customers.
The newly released resources include articles that help businesses Optimize their IVR Payments for customer experience and Efficiency and a complete guide to help businesses get their IVR Payments (Pay-By-Phone) solution off the ground quickly, efficiently, and smoothly.
IVR Payments offers advantages to both businesses and their customers alike. In addition to helping them stay current with PCI Compliance, IVR Payments give businesses the ability to service higher customer call volumes at lower costs as well as to extend customer service outside of normal business hours, thereby enabling their customers to complete simple self-service requests by phone. For customers, IVR Payment technology offers 24/7 convenience and the assurance that their sensitive information is being transmitted safely and securely.
These various articles including “How to Optimize Your IVR Payment System for Customer Experience & Efficiency “ can be accessed from this link: https://www.datatel-systems.com/Articles/IVR-Articles-and-Blogs.aspx
In addition, the complete guide “IVR Payments Simplified A Complete Guide for a Successful
IVR Payments Implementation” is available for download here https://www.datatel-systems.com/WhitePapers/IVR-Payments-Simplified.aspx
About Datatel Communications Inc
Working For Your Success!
At Datatel, we empower businesses to de-risk their payment processes, helping them focus on being more agile, profitable, secure and successful. By leveraging our cutting-edge payment software solutions and PCI-focused services Datatel helps businesses significantly reduce the inherent vulnerabilities of handling credit card data by ensuring efficient operations, meeting payment card industry security requirements, and enabling them to focus on growth and their customers.
As a PCI Level 1 Service Provider and PCI SSC Associate Participating Organization, we are committed to safeguarding our customers payment ecosystems and advocating for payment security standards globally.
Twenty-seven years ago, we launched Datatel with the vision of delivering innovative interactive voice response and business process automation solutions to enterprises. As we evolved and grew, our focus homed in on secure payment software and secure phone payment solutions to help our clients achieve greater efficiencies and future proof their operations.
Datatel’s IVR Payments, Payment Technology, and transaction automation solutions are employed globally by thousands of businesses, healthcare providers, academic institutions, government, software companies, and service providers.
At Datatel, we believe that a society that shortchanges its youngest and most vulnerable members is one that forfeits its own future. With that in mind, Datatel is involved with our community, working as a team to provide those who are in need with the support that will help them overcome their challenges, resulting in a brighter future for all of us and for generations to come
Our success comes from investing in our people, our customers, our partners, and technology. With a focus on innovation and security, we have arrived at a service delivery model that guarantees our customers’ satisfaction.