Datatel Announces Integration to Paymentus to Deliver Seamless, Secure IVR Payment Integration

Datatel Communications Inc. / Datatel Inc. in Canada, a leading provider of secure IVR (Interactive Voice Response) Payment solutions, is excited to announce a new integration with Paymentus, a premier electronic billing and payment platform. This collaboration enables businesses using Paymentus to leverage Datatel’s advanced CryptoIVR™ IVR Payment technology, offering customers a secure, automated, and 24/7 pay-by-phone experience.

This latest integration adds to Datatel’s growing list of supported platforms, extending its compatibility with a wide range of payment gateways, billing systems, and enterprise software. Organizations already using Datatel benefit from its proven ability to integrate with multiple technologies and streamline payment operations across diverse industries.

Enhancing Payment Security and Efficiency 

Businesses must balance operational efficiency with stringent security standards. Traditional phone payment methods often involve manual processes that expose companies to significant risks, such as data breaches and compliance issues. By integrating Datatel’s CryptoIVR™ with Paymentus, businesses can automate phone payments, ensuring that staff no longer handle sensitive credit card information. This shift not only enhances security but also streamlines operations and improves compliance with PCI DSS regulations.

Key Benefits of the Integration 

• Automated, Secure Payments: Customers can make payments over the phone without live agent assistance, reducing the risk of human error and enhancing data security.
• PCI Compliance Simplified: By removing staff from the payment process, businesses can more easily meet PCI DSS requirements, reducing the scope and complexity of compliance efforts.
• Seamless Integration: The CryptoIVR™ solution integrates smoothly with Paymentus’ platform, ensuring a cohesive user experience and streamlined payment processing.
• Improved Customer Experience: Offering a secure and convenient payment option enhances customer satisfaction and trust.

About Paymentus 

Go to: https://www.paymentus.com/about/

Learn More 

To discover how this integration can benefit your business, please visit www.datatel-systems.com or contact us at 1-800-831-6660.

About Datatel Inc

Datatel is a global provider of secure payment solutions, AI payment isolation technology, PCI-focused services, and executive advisory solutions that help organizations reduce risk, simplify compliance, and modernize payment environments with confidence.

For more than 30 years, Datatel has delivered enterprise-grade IVR Payment and transaction automation solutions designed to remove sensitive cardholder data from business environments and streamline workflows. Today, Datatel enables secure payments across voice, web, AI-driven customer interactions, and integrated software platforms while advising executive teams on payment modernization, risk reduction, and the evolving implications of AI-driven commerce.

Trusted by healthcare providers, academic institutions, government agencies, software companies, and regulated enterprises worldwide, Datatel helps organizations minimize exposure to payment data, reduce PCI scope, and align modernization initiatives across people, processes, and platforms. The result is lower operational risk, a stronger security posture, and improved efficiency.

Through structured advisory , Datatel provides leadership teams with clear visibility into their payment ecosystems identifying risk gaps, hidden vulnerabilities, operational inefficiencies, and modernization opportunities to ensure today’s decisions remain resilient as commerce evolves.

As a PCI Level 1 Service Provider and PCI SSC Associate Participating Organization, Datatel maintains the highest standards of payment security and actively contributes to advancing global compliance frameworks.

Datatel remains focused on delivering secure, scalable payment infrastructure and executive advisory services that support long-term operational resilience, responsible growth, and the future of AI enabled digital commerce.

At Datatel, we are also actively engaged in our communities. Webelieve that a society that shortchanges its youngest and most vulnerable members forfeits its own future, and as part ofthis core belief, we work as a team to support those in need and help them overcome challenges, contributing to a brighter future for all for generations to come.