Datatel Announces Patient Payment Notification Solutions to Support Canadian Hospitals Amid Canada Post Strike

Datatel, a leader in secure payment technology, Announces Patient Payment Notification Solutions to Support Canadian Hospitals Amid Canada Post Strike. As the ongoing Canada Post strike disrupts traditional mail services, Datatel is stepping up to assist hospitals across Canada with innovative payment communication solutions to ensure uninterrupted communication with patients regarding invoices and payment notices.

With many healthcare providers relying on mail for billing and payment reminders, delays have created operational challenges. Datatel’s automated solutions offer a timely, digital alternative to ensure patients receive their notifications promptly.

“Our goal is to help hospitals maintain efficient operations during this challenging time,” said Barnard Crespi, Co-CEO of Datatel. “By bypassing traditional mail, we’re enabling hospitals to prevent delays, improve cash flow, and provide patients with a convenient and reliable way to stay informed about their balances.”

The company’s technology seamlessly exchanges information with leading Healthcare Information Systems used in Canada, including MEDITECH, EPIC, and CERNER, to easily consume and process the data needed for automated payment notifications and reminders. This ensures hospitals can quickly transition to a more efficient and secure communication method without disrupting existing workflows.

Key Benefits of the Solution Include: 

• Timely Delivery: Automated payment notifications and reminders sent directly to patients via automated Voice and Text Messaging.

• Operational Efficiency: Reduced reliance on traditional mail services and minimized administrative burden.

• Enhanced Patient Satisfaction: A convenient, consistent way for patients to stay updated on their balances.

• Seamless Data Exchange: Compatibility with healthcare systems like MEDITECH, EPIC, and Cerner ensures smooth data processing.

By leveraging Datatel’s solutions, hospitals can focus on providing exceptional care without worrying about payment communication disruptions during the Canada Post Strike and beyond.

For more information about how Datatel is supporting Canadian hospitals during the Canada Post Strike, visit us HERE or by calling 800-831-6660

About Datatel Inc

Datatel is a global provider of secure payment solutions, AI payment isolation technology, PCI-focused services, and executive advisory solutions that help organizations reduce risk, simplify compliance, and modernize payment environments with confidence.

For more than 30 years, Datatel has delivered enterprise-grade IVR Payment and transaction automation solutions designed to remove sensitive cardholder data from business environments and streamline workflows. Today, Datatel enables secure payments across voice, web, AI-driven customer interactions, and integrated software platforms while advising executive teams on payment modernization, risk reduction, and the evolving implications of AI-driven commerce.

Trusted by healthcare providers, academic institutions, government agencies, software companies, and regulated enterprises worldwide, Datatel helps organizations minimize exposure to payment data, reduce PCI scope, and align modernization initiatives across people, processes, and platforms. The result is lower operational risk, a stronger security posture, and improved efficiency.

Through structured advisory , Datatel provides leadership teams with clear visibility into their payment ecosystems identifying risk gaps, hidden vulnerabilities, operational inefficiencies, and modernization opportunities to ensure today’s decisions remain resilient as commerce evolves.

As a PCI Level 1 Service Provider and PCI SSC Associate Participating Organization, Datatel maintains the highest standards of payment security and actively contributes to advancing global compliance frameworks.

Datatel remains focused on delivering secure, scalable payment infrastructure and executive advisory services that support long-term operational resilience, responsible growth, and the future of AI enabled digital commerce.

At Datatel, we are also actively engaged in our communities. Webelieve that a society that shortchanges its youngest and most vulnerable members forfeits its own future, and as part ofthis core belief, we work as a team to support those in need and help them overcome challenges, contributing to a brighter future for all for generations to come.