Datatel Introduces New Service Bundles Combining Industry-Leading IVR Payments and Comprehensive PCI Compliance Services for Business of All Sizes

Datatel, a leader in secure payment solutions, has announced the launch of new bundled service offerings that combine the power of its cutting-edge IVR Payments platform, CryptoIVR, with the robust PCI compliance support provided by PCI Navigator. These bundles are designed to not only help merchants effectively de-scope and de-risk their phone payment environments but also simplify their journey toward achieving full PCI compliance across all their payment channels.

Innovative Solutions for a Secure Future 

Datatel’s new bundles deliver a comprehensive approach to payment security and compliance, addressing the growing need for businesses to protect customer credit card data and meet stringent Payment Card Industry regulatory requirements. By integrating CryptoIVR, an advanced IVR Payment solution that ensures sensitive payment data never touches a merchant’s network and its never handled by merchants’ staff with PCI Navigator’s expert guidance and support, Datatel empowers businesses to focus on growth and supporting their customers while having a guided path towards PCI compliance.

Key Features and Benefits: 

• CryptoIVR: Safeguards Phone payment transactions by keeping card data away from the merchant’s systems and staff, significantly reducing PCI scope and lowering the risk of data being compromised.

• PCI Navigator: Provides merchants with personalized guidance through every step of the PCI compliance process, including Self-Assessment Questionnaire (SAQ) selection, SAQ Completion Support, Annual Compliance Review and more, all while being supported by PCI Professionals.

A Simplified Path to PCI Compliance

Datatel understands that navigating PCI compliance can be a complex and time-consuming process. That’s why these service bundles are designed to make compliance as straightforward as possible. With personalized onboarding, one-on-one support from dedicated PCI Professionals, and a suite of tools tailored to each business’s unique needs, Datatel ensures that merchants are equipped to meet their compliance obligations with confidence and ease.

“By combining our industry-leading CryptoIVR platform with the comprehensive support of PCI Navigator, we’re empowering merchants to protect their customers and their businesses while simplifying one of the most complex regulatory journeys they face” said Barnard Crespi, Co-CEO of Datatel.

You can find all the information about this bundle here: https://www.datatel-systems.com/article/secure-your-business-with-hassle-free-ivr-payments-and-pci-compliance/ 

About Datatel Communications Inc

Datatel is a global provider of secure payment solutions, AI payment isolation technology, PCI-focused services, and executive advisory solutions that help organizations reduce risk, simplify compliance, and modernize payment environments with confidence.

For more than 30 years, Datatel has delivered enterprise-grade IVR Payment and transaction automation solutions designed to remove sensitive cardholder data from business environments and streamline workflows. Today, Datatel enables secure payments across voice, web, AI-driven customer interactions, and integrated software platforms while advising executive teams on payment modernization, risk reduction, and the evolving implications of AI-driven commerce.

Trusted by healthcare providers, academic institutions, government agencies, software companies, and regulated enterprises worldwide, Datatel helps organizations minimize exposure to payment data, reduce PCI scope, and align modernization initiatives across people, processes, and platforms. The result is lower operational risk, a stronger security posture, and improved efficiency.

Through structured advisory , Datatel provides leadership teams with clear visibility into their payment ecosystems identifying risk gaps, hidden vulnerabilities, operational inefficiencies, and modernization opportunities to ensure today’s decisions remain resilient as commerce evolves.

As a PCI Level 1 Service Provider and PCI SSC Associate Participating Organization, Datatel maintains the highest standards of payment security and actively contributes to advancing global compliance frameworks.

Datatel remains focused on delivering secure, scalable payment infrastructure and executive advisory services that support long-term operational resilience, responsible growth, and the future of AI enabled digital commerce.

At Datatel, we are also actively engaged in our communities. Webelieve that a society that shortchanges its youngest and most vulnerable members forfeits its own future, and as part ofthis core belief, we work as a team to support those in need and help them overcome challenges, contributing to a brighter future for all for generations to come.