Datatel Releases Power Payment Links for Chat Agents Edition to Help Businesses With PCI Compliance

Datatel Communications Inc. / Datatel Inc. in Canada, a leader in IVR Payments and Payment Technology for over 25 years today announced Power Payment Links for Chat Agents. This new edition of Power Payment Links empowers call center agents to create and share payment links on demand with customers during chat sessions with them.

Power Payment Links for Chat Agents is accessed from an easy-to-use dashboard that allows agents to instantly share a customer–specific payment link during the chat session.
In addition to providing a pre-populated payment link while chatting with a customer, agents can automatically send the same link to the customer via Email & TXT Message during the chat session thereby providing  the customer with payment flexibility and  convenience, in addition to helping businesses accelerate  transaction completion.

Datatel’s Power Payment Links for Chat Agents helps to deliver a seamless customer experience and incorporates an instant PCI Compliant payment method while making it easier for customers to complete their transaction while chatting with an agent. In addition, Power Payment Links for Chat Agents. supports over 15 payment gateway and processors as well as some of the leading processor neutral tokenization vendors, thus providing businesses with the flexibility to continue to use the chat software and payment processor of their choice.

For a complete PCI compliant Call Center solution, businesses can deploy Power Payment Links for Chat Agents in conjunction with Datatel’s phone-based CryptoIVR Agent Assist (IVR Payments for agents) Whether they are interacting with a customer via chat or over the phone Datatel has a solution for all business needs.

About Datatel Communications Inc

Datatel is a global provider of secure payment solutions, AI payment isolation technology, PCI-focused services, and executive advisory solutions that help organizations reduce risk, simplify compliance, and modernize payment environments with confidence.

For more than 30 years, Datatel has delivered enterprise-grade IVR Payment and transaction automation solutions designed to remove sensitive cardholder data from business environments and streamline workflows. Today, Datatel enables secure payments across voice, web, AI-driven customer interactions, and integrated software platforms while advising executive teams on payment modernization, risk reduction, and the evolving implications of AI-driven commerce.

Trusted by healthcare providers, academic institutions, government agencies, software companies, and regulated enterprises worldwide, Datatel helps organizations minimize exposure to payment data, reduce PCI scope, and align modernization initiatives across people, processes, and platforms. The result is lower operational risk, a stronger security posture, and improved efficiency.

Through structured advisory , Datatel provides leadership teams with clear visibility into their payment ecosystems identifying risk gaps, hidden vulnerabilities, operational inefficiencies, and modernization opportunities to ensure today’s decisions remain resilient as commerce evolves.

As a PCI Level 1 Service Provider and PCI SSC Associate Participating Organization, Datatel maintains the highest standards of payment security and actively contributes to advancing global compliance frameworks.

Datatel remains focused on delivering secure, scalable payment infrastructure and executive advisory services that support long-term operational resilience, responsible growth, and the future of AI enabled digital commerce.

At Datatel, we are also actively engaged in our communities. Webelieve that a society that shortchanges its youngest and most vulnerable members forfeits its own future, and as part ofthis core belief, we work as a team to support those in need and help them overcome challenges, contributing to a brighter future for all for generations to come.