Datatel Unveils Feature-Rich CryptoIVR™ PRO with Embedded PCI Compliance: The Ultimate Payment and Compliance Solution

Datatel, a leader in secure payment technology, is excited to unveil  CryptoIVR™ PRO with Embedded PCI Compliance, a groundbreaking solution that redefines secure IVR payments by incorporating comprehensive PCI compliance services directly into the platform. With an extensive suite of features, this next-generation solution simplifies payment acceptance, compliance, and customer experience across all channels.

“CryptoIVR™ PRO is not just an IVR payment solution—it’s a holistic compliance and payment ecosystem,” said Barnard Crespi, Datatel’s Co-CEO. “Our customers can now manage PCI compliance and secure payments over the phone seamlessly, saving time, reducing costs, and focusing on what truly matters: growing their business.”

All-Inclusive Features of CryptoIVR™ PRO with Embedded PCI Compliance 

Scalable and Configurable IVR Payment Options 

• Custom Payment Modules: Choose between self-serve, agent-assist, or automated workflows.

• Payment Variety: Process credit cards, ACH, pre-auth, tokenization, service fees, and Multi-MID payments.

• Dynamic Payment Presentations: Offer Total Amount Due, Past Due, Minimum Payment Due, or partial payments.

Full-Featured IVR Payment Solution 

• Multi-Language Support: English and Spanish in the U.S.; English and French in Canada.

• Payment Gateway Connectivity: Seamless compatibility with supported gateways.

• Flexible Data Exchange: Options include API or SFTP for streamlined operations.

• Payment Types: Support for credit cards and eCheck/ACH (gateway-dependent).

• Token Creation: Create new tokens for secure transactions.

PCI Navigator Embedded Features 

• Multi-Channel PCI Compliance: Includes up to three payment channels, such as IVR, online, and card-present transactions.

• Simplified Self-Assessment Questionnaires (SAQs): Guided services to scope PCI requirements and complete SAQs accurately.

• Policy Management: Services to create and maintain PCI-compliant security policies.

• Expert Support: Personalized consultations via phone and email to navigate compliance challenges.

Enhanced Customer Experience 

• Professional Voice Prompts: Recorded by expert talent to elevate brand interactions.

• Automated SMS Receipts: Immediate confirmations for every transaction.

Built-In Security and Future-Ready Compliance 

• Proactive PCI Compliance Management: Prepare for PCI DSS V4.0.1 changes while reducing compliance scope and risks.

• Comprehensive Compliance Across Channels: Address requirements for IVR, online, and in-person payments in one unified solution.

• End-to-End Security: As a PCI Level 1 Service Provider, Datatel ensures every transaction is protected with industry-leading standards.

Why Businesses Should Act Now 

CryptoIVR™ PRO with Embedded PCI Compliance offers businesses an all-in-one solution to manage compliance, streamline payment processes, and prepare for the future.

About Datatel Communications Inc

Datatel is a global provider of secure payment solutions, AI payment isolation technology, PCI-focused services, and executive advisory solutions that help organizations reduce risk, simplify compliance, and modernize payment environments with confidence.

For more than 30 years, Datatel has delivered enterprise-grade IVR Payment and transaction automation solutions designed to remove sensitive cardholder data from business environments and streamline workflows. Today, Datatel enables secure payments across voice, web, AI-driven customer interactions, and integrated software platforms while advising executive teams on payment modernization, risk reduction, and the evolving implications of AI-driven commerce.

Trusted by healthcare providers, academic institutions, government agencies, software companies, and regulated enterprises worldwide, Datatel helps organizations minimize exposure to payment data, reduce PCI scope, and align modernization initiatives across people, processes, and platforms. The result is lower operational risk, a stronger security posture, and improved efficiency.

Through structured advisory , Datatel provides leadership teams with clear visibility into their payment ecosystems identifying risk gaps, hidden vulnerabilities, operational inefficiencies, and modernization opportunities to ensure today’s decisions remain resilient as commerce evolves.

As a PCI Level 1 Service Provider and PCI SSC Associate Participating Organization, Datatel maintains the highest standards of payment security and actively contributes to advancing global compliance frameworks.

Datatel remains focused on delivering secure, scalable payment infrastructure and executive advisory services that support long-term operational resilience, responsible growth, and the future of AI enabled digital commerce.

At Datatel, we are also actively engaged in our communities. Webelieve that a society that shortchanges its youngest and most vulnerable members forfeits its own future, and as part ofthis core belief, we work as a team to support those in need and help them overcome challenges, contributing to a brighter future for all for generations to come.