Global Enterprise SaaS Market Will Reach US$ 94.2 billion in End of 2020 from US$ 77.8 billion in 2019 – QY Research

The SaaS (software as a service) model brings new value to the software industry: customers no longer need to purchase expensive software at once, and only need to spend less initial investment to enjoy the original software services. customers can always Use the latest version of the update and better services without worrying about later maintenance and updates.

Based on QY recent survey, we have several different scenarios about the Enterprise SaaS YoY growth rate for 2020. The probable scenario is expected to grow by a 17% in 2020 and the revenue will be US$ 94.2 billion in 2020 from US$ 77.8 billion in 2019. The market size of Enterprise SaaS will reach US$ xx in 2026, with a CAGR of xx% from 2020 to 2026.

Figure 2.   Global Enterprise SaaS Revenue 2015-2026 (US$ Billion)

Source: Secondary Sources, Expert Interviews and QYResearch, 2020

In 2018, the size of China’s enterprise SaaS market reached US $ 3.5 billion, with a year-on-year growth rate of 48%, significantly higher than 2016-2017.China probable scenario is expected to grow by a 39% in 2020 and the revenue will be US$ 6.19 billion in 2020 from US$ 4.42 billion in 2019.

Figure 3.   China Enterprise SaaS Revenue 2015-2026 (US$ Billion)

Source: Secondary Sources, Expert Interviews and QYResearch, 2020

According to IDC’s 2015 and 2020 penetration forecasts for SaaS applications, the top three in 2020 penetration are CRM, HCM and Collaboration. Collaboration had the highest penetration rate, at 81%.

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Figure 4.   Global Enterprise SaaS Penetration 2015 and 2020

SaaS services are the largest component of the global public cloud market. Among them, CRM, ERP, and office suites are the main segments of SaaS services, accounting for 77%.

Figure 5.   Global Enterprise SaaS Market Share by Type

From the perspective of SaaS segmentation, the SaaS ratio in the CRM field is 25%. The second is SaaS in the ERP field, accounting for 18%.

Figure 6.   China Enterprise SaaS Market by Type

The top five vendors in the global enterprise SaaS market in 2018 were Microsoft, Salesforce, Adobe, Oracle and SAP, of which Microsoft accounted for the largest, reaching 17%.

Figure 7.   Global Enterprise SaaS Market Share by Vendor in 2018

The SaaS market concentration of Chinese companies is relatively low, with the top ten vendors accounting for only about 30%, of which Kingdee is the company with the largest share, accounting for 5%.

Figure 8.   China Enterprise SaaS Market Share by Vendor in 2018

From 2017, China ’s YoY trend is consistent with the global trend, reaching a peak of 48% in 2018, which is higher than the global 22%, and then slowed down, but overall higher than the global.

Figure 9.   Global and China Enterprise SaaS YoY

China’s GDP accounts for 1/6 of the world’s GDP, but SaaS scale will only account for 1/20 in 2019, so there is still considerable room in the future.

Figure 10.   China Enterprise SaaS and GDP Market Share

In 2018, SaaS spending and deployment rates continued to grow rapidly among companies of all sizes. The average enterprise spending on SaaS is about $ 343,000, an increase of 78% year-on-year.

Figure 11.   Average Enterprise SaaS Expenditure (K US$)

The key players covered in this study

• ACCENTURE
• AKAMAI
• APPTIX ASA
• ARIBA
• Broadcom
• CDC
• CISCO
• CITRIX
• Dell EMC
• ESKER
• ETELOS
• GOGRID
• HCL TECHNOLOGIES
• IBM
• INFOSYS
• JOYENT
• MICROSOFT
• NETSUITE
• NOVELL
• ORACLE
• PATNI COMPUTER SYSTEMS
• PROGRESS SOFTWARE
• RAMCO SYSTEMS
• RIGHTNOW TECHNOLOGIES
• SABA SOFTWARE
• SALESFORCE.COM
• SAP
• TALEO
• TATA CONSULTANCY SERVICES
• WIPRO

Market segment by Type, the product can be split into

• Customer Relationship Management (CRM)
• Web Collaboration
• ERP (Enterprise Resource Planning)
• Supply Chain Management (SCM)
• On-Demand HR Solution
• Product Life-cycle Management (PLM)
• Document Management (DM)

Market segment by Application, split into

• Business
• HR
• Information management

Market segment by Regions/Countries, this report covers

• North America
• Europe
• China
• Japan
• Southeast Asia
• India
• Central & South America

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