Innovative Systems Partners with Datatel to Enhance Bill Payment Options for Broadband and Utility Companies

Datatel, a leading provider of advanced payment technologies and PCI compliance solutions,  is proud to announce a strategic partnership with Innovative Systems, a renowned provider of enterprise software solutions for broadband and utility companies with eLation™—a market-leading Billing & Subscriber Management Platform (BSS/SMP). This collaboration brings together Datatel’s state-of-the-art CryptoIVR™ Payment technology and Innovative Systems‘ robust platform to streamline bill payment processes, enhance security, and accelerate cash flow for broadband and utility providers across the industry.

This partnership represents a significant advancement in delivering fully integrated payment solutions that drive operational efficiency and elevate customer satisfaction. By integrating Datatel’s cutting-edge IVR Payment technology with Innovative Systems’ enterprise software, broadband and utility companies will gain the ability to add seamless, secure payment options, simplifying the bill payment process for their customers. This optimizes cash flow management, allowing companies to process payments more efficiently and reduce time-to-cash

“We are proud to partner with Innovative Systems to deliver our advanced IVR payment technology to broadband and utility companies across North America,” said Barnard Crespi, Co-CEO of Datatel. “This collaboration not only empowers utility providers by simplifying the bill payment process and accelerating cash flow but also strengthens their compliance with critical PCI standards. By offering seamless, automated payment options that prioritize security, we help providers enhance customer service while ensuring the highest levels of data protection and regulatory compliance.”

Datatel’s IVR payment technology integrates seamlessly with Innovative Systems’ Enterprise Software, which supports a wide range of services including billing and subscriber management, operations, video, and voice. By adding IVR payment capabilities, customers can now make payments through an automated voice system, 24/7, without the need for human intervention. This not only increases convenience for customers but also reduces the operational burden on service providers.

“This partnership allows subscribers to seamlessly and securely add new payment methods while ensuring that BSPs are PCI compliant. We aim to provide advanced technology that helps BSPs serve their customers better and create a positive subscriber experience. Providing additional options to your subscribers helps them take control of their account and directly reflects our theme of enabling subscriber self-service with your Subscriber Management Platform.” Brian Weis, Director of Customer Success.

Together, Datatel and Innovative Systems want to transform the way broadband and utility companies handle bill payments, making it easier for both providers and customers.

If you’d like to learn more about how Datatel’s solution integrates with eLation’s IVR contact our team at 800-831-6660

About Innovative Systems 

Innovative Systems is an enterprise software solution enabling independent service providers to deliver advanced network services. Innovative Systems core products include eLation™, a market-leading Billing & Operations Support System (BSS/OSS), InnoStream Multi-Generation TV (MG-TV), a streaming video solution suite, and APMax™, a hardware and software Voice over IP platform. www.innovsys.com

About Datatel Communications Inc

Datatel is a global provider of secure payment solutions, AI payment isolation technology, PCI-focused services, and executive advisory solutions that help organizations reduce risk, simplify compliance, and modernize payment environments with confidence.

For more than 30 years, Datatel has delivered enterprise-grade IVR Payment and transaction automation solutions designed to remove sensitive cardholder data from business environments and streamline workflows. Today, Datatel enables secure payments across voice, web, AI-driven customer interactions, and integrated software platforms while advising executive teams on payment modernization, risk reduction, and the evolving implications of AI-driven commerce.

Trusted by healthcare providers, academic institutions, government agencies, software companies, and regulated enterprises worldwide, Datatel helps organizations minimize exposure to payment data, reduce PCI scope, and align modernization initiatives across people, processes, and platforms. The result is lower operational risk, a stronger security posture, and improved efficiency.

Through structured advisory , Datatel provides leadership teams with clear visibility into their payment ecosystems identifying risk gaps, hidden vulnerabilities, operational inefficiencies, and modernization opportunities to ensure today’s decisions remain resilient as commerce evolves.

As a PCI Level 1 Service Provider and PCI SSC Associate Participating Organization, Datatel maintains the highest standards of payment security and actively contributes to advancing global compliance frameworks.

Datatel remains focused on delivering secure, scalable payment infrastructure and executive advisory services that support long-term operational resilience, responsible growth, and the future of AI enabled digital commerce.

At Datatel, we are also actively engaged in our communities. Webelieve that a society that shortchanges its youngest and most vulnerable members forfeits its own future, and as part ofthis core belief, we work as a team to support those in need and help them overcome challenges, contributing to a brighter future for all for generations to come.