iTi Announces Another Flawless ISO Audit + Successful Transition to ISO 9001:2015

Interpreters and Translators, Inc. (iTi), a leading language service provider of multicultural communication solutions, announced today that it is successfully certified to the new ISO 9001:2015 standards.

ISO 9001 is described as “a standard that sets out the requirements for a quality management system. It helps businesses and organizations be more efficient and improve customer satisfaction.”

iTi first received ISO 9001:2008 certification in 2014 and has had zero non-conformances in the past 2 years. Audits are performed every 3 years to ensure that the certified organization is performing in accordance with its’ set standards. iTi’s most recent audit was flawless demonstrating the commitment to continuous improvement and quality from every single employee.

iTi President, Francesco Pagano, made the strategic decision to upgrade iTi’s ISO Certification as the ISO standards align closely with iTi’s own standards with a focus on quality services and continuous improvement. This past audit was especially crucial as it involved the transition to the new and more robust ISO 9001:2015 standard.

“We feel that our ISO Certification is a testament to our dedication to providing our clients with the highest quality service possible. We believe the systems we have implemented in accordance with ISO demonstrate our continued commitment to providing accurate language services in a timely manner that maximizes value for all clients we serve”, remarked Pagano.

Obtaining and maintaining ISO 9001 certification has been a true team effort from every level of iTi’s organization. A quality management system such as ISO 9001 aligns perfectly with iTi’s core values: client-centric, innovative, expertise, team, and integrity. These values aren’t something touted by leadership and listed on iTi’s website, the whole team truly embodies them with every action they take and every client, partner, and supplier they work with.

About Interpreters & Translators, Inc.

With thousands of clients worldwide that rely on our high quality and extremely responsive service, Interpreters & Translators, Inc. provides multicultural language solutions in over 250 languages. We pride ourselves on personal service with a smile, flexibility, and custom solutions for each client. Our passion is facilitating communication between multilingual communities globally.. Interpreters & Translators, Inc. employs a Quality Management System that is ISO 9001:2008 certified and is also ASTM F3130 certified. For more information, please visit our website at www.ititranslates.com