Kanekt 365 Call Center Program for Pizza Industry Crosses 100,000 Order a Week Milestone
Industry: Travel & Leisure
While the Kanekt 365 Call Center Program for the Pizza Industry is young it is off to an amazing start, meeting a real need for clients with numbers rising every day.
San Francisco, CA (PRUnderground) May 14th, 2020
Pizza industry businesses face a very common set of related problems – how to most effectively take orders, how to get staff to up sell on the phone, and how to not let the ringing phone distract from making quality pizza that has customers returning for more. Fortunately, there’s very good news in this area. Kanekt 365 is offering call center services to pizza restaurants where they will take calls, up sell, and pass them on to their industry clients in an accurate way. This has been shown to drop costs while also increasing the average ticket price, in a total win-win.
“Controlling labor costs is a way to increase profitability,” commented Jeffrey Morin, President of Kanekt 365. “We open those doors up by selling while our clients deliver. This is a smart solution to a huge challenge that pizza operations face. It’s really great to see how the number of businesses we work with continues to rise.”
So far, 400 pizza industry locations are using Kanekt 365 Call Center services, with over 100,000 orders per week total orders being placed. A remarkable milestone for the call center company.
On average businesses experience a $1.50 upsell per call. The number of sales also rise on average; while labor costs are reduced. Orders are processed through client Point of Sales System (POS) and printed in their kitchens. Recruiting, Hiring, Training, Management and Quality Assurance are all part of the call center services.
To learn more about Kanekt 365 be visit https://www.kanekt365.com/pizza.
About Kanekt 365
Kanekt 365 is a full-service call center company dedicated to perpetually enhancing and perfecting the call center experience for pizza industry clients. Our unique products and services run on the latest technology and are tailored for each client to fit their individual needs and help them build a strong and lasting relationship with their customers.