MidMetrics Announces Release Of DisputeGenius Software Solution For Merchants in July

MidMetrics is announcing the release of its DisputeGenius™ software solution for merchants in July. DisputeGenius™ is an intelligent chargeback representment platform that streamlines chargeback disputes, recovers more revenue, and analyzes performance in real-time. DisputeGenius™ will be available at www.midmetrics.com.

DisputeGenius™ will allow merchants to win chargebacks easily with dynamically-generated dispute letters requiring minimal input from the merchant. The solution will allow merchants to enter in the recommended data, as well as upload screenshots of compelling evidence.

This intelligent dispute wizard allows merchants to accept or dispute chargebacks quickly and efficiently. Gone are the days of manually processing representments. Sophisticated logic accounts for all types of chargeback reason codes, business verticals, transactional data, and shipping, utilization methods, etc.. Merchants select from an array of curated or customizable rebuttal letter templates.

The software allows merchants to create representment packages in the manner in which the leading credit card brands prefer to receive them. DisputeGenius™ guides merchants through every step, offering hints to help win the most chargebacks and recover more revenue.

Using dynamic workload management tools, merchants can quickly jump to a list of unworked chargebacks, chargebacks by card issuer, or chargebacks by dollar value. DisputeGenius™ is scalable and offers complete data transparency with comprehensive reporting, including real-time win/loss rates, ROI, and deep insights. Merchants can work on the software platform directly or enjoy an optional white glove concierge service.

About MidMetrics

MidMetrics specializes in all-in-one chargeback management solutions designed to remove the complexity of payment disputes for enterprises, by integrating chargeback prevention, chargeback dispute management, and analytics in a single platform.