GladeCom

GladeCom is the first business operating system purpose-built for SMBs that unifies UCaaS, CRM, marketing automation, conversational intelligence, and mobile field enablement within a single rules-based workflow engine. Rather than stitching together disconnected point solutions, GladeCom delivers an intelligent automation platform where softphone, video conferencing, calendar, and meeting transcription work seamlessly alongside omnichannel outreach, list management, surveys, and automated appointment, payment, and delivery reminders. Inbound voice automation features include IVR, AI-powered phone sales agents, and voicemail drops, while built-in conversational intelligence provides real-time call transcription, AI coaching, sentiment analysis, and meeting summarization. Quoting, invoicing, receipts, e-signature, and payment processing eliminate billing friction, and integrated ticketing and job tracking manage work from request through completion. For businesses with mobile teams, GladeCom\'s field app delivers GPS-based job-site attendance, geo-tagged photo and audio documentation, tap-to-pay processing, and PTT (push-to-talk) communication over WiFi or cellular. Weather-aware task planning and quick-start business templates accelerate deployment, making GladeCom the cohesive, intelligent alternative to fragmented software stacks.