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WELL is a patient communication infrastructure for healthcare. We enable enterprise health systems, private practices, and vendors to conduct seamless conversations with patients across multiple channels — including texting, email, telephone, and live chat. With WELL, patients receive all of their healthcare communication from one trusted source — their provider. The platform empowers service representatives to seamlessly converse with patients in real time, ensuring patients feel heard while driving staff efficiency and increased revenue. Founded in 2015, WELL is based in Santa Barbara, California and is the highest rated patient engagement software on G2 (January 2020). WELL serves many of the country’s leading health systems and powers best-in-class experiences for more than 50,000 healthcare professionals and 20 million patients.


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Pamela Ellgen
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Press Releases

WELL Health improves patient access to virtual care during COVID-19 pandemic at Houston Methodist through patient communication

More Released on June 18, 2020

WELL Health wins MedTech Breakthrough Award for Best Overall Patient Engagement Service

More Released on May 19, 2020

UnityPoint Health launches WELL Rapid Release Program to enhance COVID-19 communication

More Released on April 1, 2020

WELL introduces Self-Rescheduling to improve staff workflow and patient experience

More Released on February 6, 2020