One Year Later: How Incredable Redefined Credentialing from the Inside Out

Nearly a year ago, Ready Doc reintroduced itself to the world under a new name: Incredable. Backed by parent company Intiva Health, a group of companies focused on modernizing healthcare infrastructure, this rebrand represented far more than a new name or look, and was a strategic shift to match the scale, intelligence, and configurability the platform had grown into.

The name change marked a turning point. What began as a secure repository for provider credentials had grown into a fully configurable, AI-powered platform serving health systems, staffing firms, and complex credentialing networks. By the time the rebrand was announced, the technology had already outpaced its original identity. The new name simply caught the rest of the world up to speed.

Why the Rebrand?

Ready Doc launched with a clear purpose: to eliminate the credentialing roadblocks that slowed down healthcare operations. But over time, the platform evolved beyond digital file storage.

Incredable wasn’t just streamlining paperwork. It was creating the operational backbone for faster, more compliant onboarding processes, offering flexibility that legacy systems couldn’t. The rebrand acknowledged this leap forward.

The name “Incredable” reflects exactly what the platform enables: complete credentialing in one place. Read it backward, and the message becomes even clearer: “able to do all your credentialing in one place.” It’s a quiet but intentional signal of how simple and powerful the system is designed to be.

“The decision to rebrand as Incredable was about more than matching a name to a product. It was about aligning our identity with our values,” said Alexander C. Candelario, CEO and Chairman of Incredable and Intiva Health. “Credentialing has long been a fractured, manual process that causes real delays in care and real stress for professionals trying to do their jobs. We saw an opportunity to build something smarter. Not just a better tool, but a better experience for everyone involved. Incredable is the result of that effort. It’s a platform that doesn’t just solve for speed or compliance, but also builds trust, transparency, and clarity into the process from day one.”

The Right Platform for the Right Audiences

Although Incredable supports a broad spectrum of healthcare clients, it’s made a significant impact among rural health systems, telehealth providers, and nonprofit organizations, such as Alliance Medical Ministry, that operate with limited resources and tight timelines.

These groups often face challenges that traditional enterprise software fails to address. Whether it’s managing high turnover, coordinating multi-state licensure, or credentialing thousands of volunteers, Incredable provides a scalable and dependable solution.

In early 2025, Scouting America, one of the country’s largest youth leadership organizations, selected Incredable to credential its nationwide volunteer base. The platform’s automation and configurability made it possible to meet both safety and compliance standards at scale.

One Year of Relentless Innovation

Since the rebrand, Incredable has launched a wave of new features designed to bring both intelligence and impact to credentialing:

• AI-Driven Automation: Smart workflows flag missing data, identify inconsistencies, and accelerate team decisions, improving onboarding speed and audit readiness.
• Exclusion List Monitoring: Continuous scans of federal and state sources detect sanctioned or ineligible providers, helping organizations stay compliant without manual labor.
• DEA Integration: Validates DEA registrations directly within the platform, confirming prescriptive authority without toggling between systems.
• Provider App: A secure, mobile-first interface that lets providers manage documents, track their credential status, and present a digital ID via QR code to access credentials in emergencies.
• Custom Analytics and Reporting: Integration with Zoho Analytics enables users to create dashboards, monitor time-to-credential metrics, and schedule automated leadership reports.

Looking Ahead

Incredable continues to grow its footprint across healthcare, education, and nonprofit sectors, staying focused on the unique needs of credential-heavy, high-turnover, and compliance-driven organizations. At the same time, the platform is gaining traction with broader audiences who recognize the value of intelligent workflows, automation, and configurability in managing provider data at scale.

Several new AI-powered features are already in development, including smarter document matching, license lifecycle automation, and enhancements to the Provider App. These capabilities are designed to support teams where they feel the pressure most.

What truly sets Incredable apart, though, is more than just its technology. It’s the people behind it. The platform’s dedicated customer support and implementation team works closely with every client to ensure fast adoption, real-world usability, and long-term success. Combined with highly configurable workflows, Incredable adapts to each organization’s needs, rather than forcing teams to adapt to the software.

A lot has changed in just one year. But the mission remains the same: to build technology that matches the reality of credentialing, and to make it better. To learn more about incredable and to book a free product demo, visit incredable.com.

About Incredable™

Intiva Health is revolutionizing the health of healthcare through technology, compliance, and wellness innovation. As the parent company of Incredable, Gummi World, and Nova Vita Wellness Centers, Intiva Health delivers cutting-edge solutions across multiple sectors. Incredable streamlines provider credentialing and compliance with an industry-leading digital platform. Gummi World, the most certified nutraceutical manufacturer in the industry, ensures unmatched quality and safety in custom gummy and supplement production. Nova Vita Wellness Centers provide advanced regenerative health therapies, including IV infusions, peptides, and telehealth services. Together, these companies are transforming healthcare by improving efficiency, accessibility, and patient outcomes.