Rite-Way’s Preferred Provider Status Streamlines Windshield Claims in Kentucky

Industry: Transportation & Logistics

The best way to drive safely when behind the wheel is to have a crack- and spot-free windshield.

Lexington, KY (PRUnderground) January 29th, 2024

Rite-Way Auto Glass’s preferred provider status means that insurance companies recommend us when repairs are necessary. Our relationships within this industry ensure the claims process is smooth and fast, no matter the size or scope of the project. These efficiencies let our pros get drivers back on the road quickly.

The streamlined claims process our status delivers brings a host of benefits.

  • We offer a hassle-free experience that reduces the stress and inconvenience associated with windshield repairs.
  • Less time is spent on paperwork or phone calls with the insurer, allowing each customer to manage their time more effectively.
  • Clear and efficient communication prevents misunderstandings and errors so that everyone enjoys a seamless experience.
  • By streamlining our processes, redundant steps get eliminated, leading to cost savings for everyone because our experts are optimizing resource use.

Anyone with a cracked windshield insurance claim can experience these benefits while enjoying the guaranteed results of our work.


The auto insurance claims process in Kentucky is straightforward. Once damage occurs to a vehicle, its owner documents the issue by taking photos, contributing statements, or filing police reports. Once that information is received, the claim is reviewed for approval.

Most auto insurance claim processes already streamline windshield damage because it is such a common issue. Although each provider has different policies, drivers can often self-initiate claims by following their policy’s instructions.

Not only is auto glass repair covered by insurance, but some providers even waive the deductible for it.

Many insurance companies prefer to cover repairs rather than replacements, as repairs are generally less expensive. If a chip or crack is small and does not compromise visibility,

In Kentucky, there is often no deductible for windshield replacement if you have comprehensive coverage. Since lenders require this policy when vehicles are financed, many drivers can quickly and easily get their repair work completed without any out-of-pocket expenses. With our Rite-Way Auto Glass preferred provider status, it is even easier to avoid the friction that some claims processes create.

Some insurers offer specific add-on coverage for glass repair and replacement at an additional cost for those who prefer a liability-only approach.

About Rite-Way Auto Glass

Rite-Way Auto Glass is a family-owned and operated windshield and vehicle glass repair provider with deep roots in Central Kentucky. We’ve served Lexington for over 75 years with the customer-first approach you still receive today. Repairing automotive glass, replacing windshields, and fixing other window issues helps us sleep well at night because we know it is one way to keep our community safe.

We proudly offer auto glass replacement in London, Morehead, and throughout Kentucky. When you need a windshield repair or replacement to drive safely, we’re your trusted team to get the job done.

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