Top Accounting Outsourcing Giant BOSS Offers Free Ebook to Aid Accounting Firms

Now that Australia has an accounting industry brimming with firms, Australian practices are now beginning to feel the pressure of competition. It is time for firms to rise up and shine their lights above the competition. These days accounting firms must change the way they operate to show their prospects that they are the go to firm for problem solving solutions as well as encouraging the best of the best accountants to work for their practice. People are knocking down the doors to work for Google, not because they pay higher salaries but because they create a culture that draws people in and keeps employees wanting to work for them. Accounting firms may not have the Google drawcard, but they can work towards highlighting their firms to attract the best candidates. To help out firms wanting to stand out, BOSS, one of Australia’s top accounting outsourcing companies, has created a customer service ebook showing practices step by step how to achieve a healthier working environment.

At a time with an already over-crammed industry, firms should be looking to feature their individual services on offer rather than relying on a local or online advertisement highlighting the same benefits that every single other firm offers. Unfortunately, the yesterday of accounting firms, simply bringing money through the door because they are the only local accountants, are far gone. With the internet joining everyone together at the push of a button all businesses, not just the accounting industry, need to do more. With the BOSS Client Manager working alongside the accounting industry for just one year short of two decades, Mr Court has seen many firms struggling to keep their heads above water as they compete on price to stay alive. Since online shopping and services have taken off, people can price compare at the push of a button. Therefore, when both prospects and long term clients can easily choose another provider solely based on cost, to stay on top it’s crucial that companies highlight other reasons to choose one firm over another.

Outsourcing accounting Client and Marketing Manager Lee Court talks about how his close relationship with plenty of accounting firm directors has shown him how trying to be competitive with price can impact the health of a firm in more ways than just profit. “Employees begin to lose enthusiasm when put under the microscope for the work they do and how fast they’re able to get it done, this pressure becomes inevitable when business owners are always dropping their prices in order to keep their heads above water. The whole work environment changes, pressure becomes the constant and this shows when trying to engage and retain clients. There’s no time for a real relationship with clients and forever slashing prices means the work suffers in the end and nobody ends up thriving. There are ways to improve the working environment whilst attracting more and even better clients so firms can do more than just tread water. It’s a no-brainer to try new things in a new world.”

If you’d like to read the complimentary ebook provided by BOSS, click on the link below.

The Player Who Serves Well Seldom Loses, In Business it’s NO Different – Customer Service Ebook

About BOSS, BACK OFFICE SHARED SERVICES PTY LTD

BOSS (Back Office Shared Services Pty Ltd) was founded in 2004 to provide skilled accountants and bookkeepers on a full-time, part-time and casual basis to commercial enterprises, accounting and financial services firms in Australia.

BOSS India is a subsidiary of BOSS Australia and runs just like an ultra-modern paperless Australian public practice because the Director and Accountancy Practice Principal, Peter Vickers, has been operating his own successful Australian public practice for over twenty years.