TOPdesk Recognized As A November 2019 Gartner Peer Insights Customers’ Choice For IT Service Management Tools
Industry: Apps & Software
The Gartner Peer Insights Customers' Choice distinction is based on feedback and ratings from end-user professionals who have experience purchasing, implementing or using TOPdesk’s IT service management solution.
Orlando, FL (PRUnderground) November 25th, 2019
TOPdesk, a leading provider of enterprise service management solutions, is honored to announce that it’s a November 2019 Gartner Peer Insights Customers’ Choice for IT Service Management Tools by globally recognized research firm, Gartner.
According to Gartner, “The Gartner Peer Insights Customers’ Choice is a recognition of vendors in the market by verified end-user professionals.” Peer Insights is an online platform of ratings and reviews of IT software and services that are written and read by IT professionals and technology decision-makers in more than 340 markets.
“Being named a Gartner’s Customers’ Choice for IT Service Management Tools is an encouraging honor, and among the best compliments any vendor can receive as it’s based on customer reviews, which we value greatly,” said Wolter Smit, co-founder and CEO of TOPdesk. “We are thankful and grateful for those who reviewed us and our solutions. We’ll continue to strive for service excellence and helping customers help their customers, and value the feedback shared with us through platforms like Gartner Peer Insights.”
Through its solution set, TOPdesk helps organization improve service management processes by providing a user-friendly self-service application; and offering comprehensive support through a continuously delivered platform. TOPdesk’s robust platform allows for improved enterprise services, and a high-quality enterprise service management solution with proven fast and efficient time-to-value.
To ensure fair evaluation, Gartner maintains rigorous criteria for recognizing vendors with a high customer satisfaction rate. To review the November 2019 Gartner Peer Insights Customers’ Choice for IT Service Management Tools report, visit: https://www.gartner.com/reviews/customers-choice/it-service-management-tools.
About Peer Insights
Peer Insights is an online platform of ratings and reviews of IT software and services that are written and read by IT professionals and technology decision-makers. The goal is to help IT leaders make more insightful purchase decisions and help technology providers improve their products by receiving objective, unbiased feedback from their customers. Gartner Peer Insights includes more than 215,000 verified reviews in more than 340 markets. For more information, please visit www.gartner.com/reviews/home.
Gartner Peer Insights Customers’ Choice constitute the subjective opinions of individual end-user reviews, ratings, and data applied against a documented methodology; they neither represent the views of, nor constitute an endorsement by, Gartner or its affiliates.
About TOPdesk
Since 1993, TOPdesk has helped organizations tame the chaos in their service delivery, become better together and discover new value together. Today, more than 1,000 employees are across 16 offices in 11 countries, helping a community of more than 5,400 organizations worldwide deliver better services. Customers rate TOPdesk a 4.5 out of 5 on Gartner Peer Insights and 8.6 out of 10 on TrustRadius. It also received the TopRated Award from TrustRadius seven consecutive years. For more information, visit https://www.topdesk.com/.
