TOPdesk Recognized By TrustRadius As A 2019 Top Rated Award Winner In IT Service Management Software
Industry: Apps & Software
TrustRadius, one of the world’s most visited review sites for business technology, recognizes TOPdesk as a top rated ITSM solution provider.
ORLANDO, Fla. (PRUnderground) April 18th, 2019
TOPdesk, a leading global provider of IT service management software and consultancy services, announces that TrustRadius, one of the world’s most visited review sites for business technology that serves both buyers and vendors, has recognized the company as a 2019 top rated award winning in IT service management software solution.
Since they launched in 2016, the TrustRadius Top Rated Awards have become the industry standard for unbiased recognition of the best business-to-business technology products. Based entirely on customer feedback, the outcomes of the awards have never been influenced by analyst opinion or status as a TrustRadius customer.
“There are many IT service management software options buyers have to choose from,” said Megan Headley, vice president of research at TrustRadius. “TOPdesk earned its top-rated award as a direct result of customer feedback. Reviewers on TrustRadius appreciate TOPdesk’s strong customer support team, workflow customization tools and configurable self-service portal.”
With 222 vetted reviews and ratings that have an average score of 7.9 out of 10, TOPdesk stood out as a leader among ITSM. With an 8.6 rating in support and 8.2 rating likelihood to renew, it’s no wonder TOPdesk earned this award from user feedback.
One TrustRadius reviewer wrote about TOPdesk: “The self-service nature of ticket entry helps the members of our 33 different school board clients direct their tickets down specific pathways … TOPdesk is well suited to any information technology department or organization that operates on a ticket-based system.”
Visit TrustRadius to review more TOPdesk reviews and ratings. To learn more about the TrustRadius Top Rated awards, review the TrustRadius scoring criteria breakdown.
About TrustRadius
Established in 2013, TrustRadius has become the most trusted site for B2B software reviews. Each month, about 400,000 B2B technology buyers use more than 168,000 verified reviews and ratings on TrustRadius.com to make informed purchasing decisions.
About TOPdesk
Since 1993, TOPdesk has helped organizations tame the chaos in their service delivery, become better together and discover new value together. Today, more than 1,000 employees are across 16 offices in 11 countries, helping a community of more than 5,400 organizations worldwide deliver better services. Customers rate TOPdesk a 4.5 out of 5 on Gartner Peer Insights and 8.6 out of 10 on TrustRadius. It also received the TopRated Award from TrustRadius seven consecutive years. For more information, visit https://www.topdesk.com/.
