Upswing Partners with Claflin University to Connect Online Students with College Support Resources

Industry: Education

Upswing’s Customized Engagement Platform Engages and Connects with Online Students

AUSTIN, Texas (PRUnderground) July 2nd, 2019

Upswing, an education technology startup, is partnering with Claflin University, a historically black college and university (HBCU) and Upswing’s 11th HBCU partner, to connect the university’s online students with campus support resources.

In its role as Claflin University’s education partner, Upswing will create a customized student engagement platform around the Claflin students’ lifestyle by expanding the ways the university engages and supports online students.

“Claflin University was seeking an option to provide students with online tutoring, as well as tools to improve student retention. We were impressed by Upswing’s solution – particularly their virtual assistant, Ana. We look forward to seeing how adding Upswing to our student support resources impacts outcomes in the coming year,” says Syed Hasnain, Director of Online Education at Claflin University.

Online Student Engage
Upswing’s solution for Claflin includes Online Student Engage, a user-friendly, 24/7 tutoring platform easily accessible to students with the look and feel of social media platforms to help increase usage.

Online Student Engage connects Claflin’s students with Claflin online tutors for in person and online sessions ensuring online students have the flexibility to schedule tutoring remotely around their schedules to improve the reach of the university’s student support services.

Snap Reviews of Writing Assignments
Paper submissions are an additional resource Upswing provides for Claflin’s online students. Students can submit their papers to Upswing, and a Claflin or Upswing tutor pulls the material out of the queue and evaluates the work for content and structure.

The paper goes back to the student in 24-48 hours, and the student reviews and improves it before resubmitting it in the queue.

This on-hand resource assists students by improving their grades on their written assignments in math, physics, chemistry, and accounting.

Other Upswing resources Claflin’s online students will benefit from includes an SMS-based virtual assistant, Ana, that answers questions, sends reminders, schedules sessions, and acts as a mass communication tool to reach students on their phones.

Administrator Dashboard Tracks Performance
Administrators can access an easy-to-use dashboard that aggregates and summarizes usage data to track student performance (even creating alerts or reminders), giving administrators in-depth knowledge to make informed decisions around student success and retention.

“Upswing is proud to be partnering with Claflin University to help execute their vision for expanding the ways they engage and support online students,” says Melvin Hines, co-founder, and CEO of Upswing. “Claflin University understands the importance of providing online students with a sense of confidence that help is there when they need it and making it a priority for them to succeed in earning their degrees.”

Learn how Upswing can enhance your college’s student services at

Use the ROI Calculator to see how much Upswing can save your school at

About Upswing

Upswing is an Austin, Texas-based educational technology startup removing the barriers to degree equality. Learn more about Upswing at

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