Yosi Health Virtual Waiting Room Cut Average Patient Wait Times by 70% for Women’s Healthcare Center

Industry: Healthcare

New Case Study Illustrates How Medical Practices Can Improve the Patient Experience While Significantly Cutting Administrative Costs

New York, NY (PRUnderground) June 21st, 2021

Yosi Health, an industry-leading, cloud-based, mobile, patient intake and registration platform, reports that it has enhanced the patient experience at All Woman Women’s Healthcare, a medical group-practice that specializes in Obstetrics & Gynecology.

Looking to improve patient experiences and streamline services, the Kentucky-based gynecological practice had been looking for a cost-effective, reliable, virtual waiting room solution that would seamlessly automate patient intake and registration without requiring hands-on administration. Yosi Health offered them a fully customizable intake solution that took into account the practice’s specialties, patient age, gender, visit type, as well as bi-directionally integration with the facility’s electronic medical records (EMR) in real-time.

As a result, Yosi’s patient-engagement service let the healthcare center realize a 70 percent decrease in average patient wait times and reduced staff time on administrative tasks.

The healthcare center, which provides services to over 4,000 patients, was looking for a solution that could manage patient administration – handling tasks such as patient intake and insurance discrepancies manually – while also taking care of registration prior to patient arrival. The practice enlisted healthcare solutions company Yosi Health to provide a virtual waiting room experience for its patients which also automates many of the administrative functions typically managed by staff.

“The big thing for me is how much our patients like our new system,” Dr. April M. Tillery of All Woman Women’s Healthcare said. “Since we’re a gynecology practice, most of our patients are seen regularly on an annual basis. We used to get complaints from patients about having to fill out the same forms with the same information every year. Not only are our patients happier now, but I can be so much more efficient in the office.”

“Yosi is all about modernizing the patient experience by creating a safe, virtual waiting room that also streamlines administrative and compliance paperwork for practitioners,” said Hari Prasad, CEO of Yosi Health. “We’re happy to offer our comprehensive solution to healthcare practices across the country and we are pleased that Dr. Tillery and her patients have reaped the benefits of using our platform.”

To learn more about Yosi Health’s customizable patient intake system, please visit: https://yosi.health/patient-intake/

For more information about Dr. April Tillery and All Woman Women’s Healthcare please visit:

https://www.drapriltillery.com/ or call (859) 341-5550.

About All Woman’s Women’s Healthcare

All Woman Women’s Healthcare is a medical group practice located in Edgewood, KY that specializes in Obstetrics & Gynecology. The practice is staffed by women medical professionals who listen to the patient’s needs throughout every phase of their life.

About Yosi Health

Yosi Health is the leading patient engagement and workflow automation platform for busy clinics and care centers. Pioneering remote patient engagement since 2015, Yosi Health has been successfully reducing the cost of care for healthcare providers while improving patient outcomes.

Our award-winning, customizable, and cloud-based solutions are powering medical practices across all 50 States and is bi-directionally integrated with leading Electronic Medical Record (EMR) vendors in the US.

Yosi Health meets the highest patient privacy standards including HIPAA by being certified as SOC 2 Type 2 Security and PCI compliant in addition to being singled out as an ISV Advanced Technology Partner for Amazon Web Services (AWS); a highly selective program with stringent security requirements for induction.

Yosi Health has been recognized by its clients as Best in KLAS® 2024 Patient Intake Management vendor.

For more information, visit Yosi Health at www.yosi.health.

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