Datatel’s latest Insights Report, The Shift to Self Service and Automation: What Drives IVR Payment Adoption, presents multi-month real world usage data and a dual case study showing how one organization migrated from 98 percent agent assisted phone payments to 100 percent IVR Self Service in under 12 months.
Posts Categorized: Technology
Property Claims Research Network Reviews Top 5 Roof Measurement Companies for Insurance Adjusters in 2026
A comprehensive comparison of best roof measurement providers serving the insurance claims industry.
GladeCom Launches First Unified Business Operating System Purpose-Built for SMBs
New platform combines UCaaS, CRM, marketing automation, conversational AI, and mobile field enablement in one intelligent rules-based workflow engine
AI Voice Research Publishes 2026 Comparative Analysis of Business AI Voice Agent Platforms
Report evaluates 12 platforms across workflow execution, voice quality, latency, enterprise readiness, integration/operations, and total cost of ownership using a transparent 100-point rubric.
GPD Optoelectronics Announces Global Availability of Photodiodes on DigiKey
Engineers Gain Global Access to U.S.-Made InGaAs and Germanium Photodiodes for NIR/SWIR Applications
