Verteks Consulting announced today that it has been selected by Citrus County, Fla., to implement ShoreTel Unified Communications and Enterprise Contact Center solutions. The ShoreTel platform will encompass more than 1,000 extensions, supporting critical functions county-wide and providing contact center capabilities for multiple departments and divisions. The Citrus County Board of Commissioners approved the $675,000… Read more »
We all know the Internet has radically changed our daily lives. We’re more connected to family, friends and information than ever. Many believe that over the next decade, the Internet will become even less visible yet more important and embedded in everyday life. So is this a good or bad thing? Ever increasing speeds and… Read more »
A report featuring the Top 100 Influencers in Customer Success has been released by MindTouch, Inc., makers of content-driven customer success software. The report features customer success practitioners from many different industries. According to MindTouch CEO Aaron Fulkerson, customer success is “an organization-wide devotion to constantly delivering value to customers that will rapidly transform them… Read more »
Sales Engineers are a crucial addition to SaaS companies with the goal of customer success. Straddling Sales and Engineering, they bring technical expertise to the sales cycle. A good Sales Engineer validates the company’s products as a solution to the customer’s individual requirements. Their rich product knowledge is an invaluable resource to a sales team… Read more »
Tenzing, the leading e-commerce managed services provider, announced today that they have been ranked on the Branham 300 for the seventh year in a row. The Branham 300 recognizes the top Canadian and Multinational Information and Communications Technology (ICT) companies operating in Canada. For 2015 Tenzing was ranked 142nd of the 300 companies listed, jumping from 151st… Read more »
